This privacy policy sets out how Superb uses and protects any information that you give Superb when you use this website and our services.
Superb is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:
“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.
In accordance with the General Data Protection regulation, it is our obligation as ‘Data Controller’ of this website to inform you of your rights as a data subject.
This policy may change from time to time and if it does, the up-to-date version will always be available on our website and becomes effective immediately.
Superb Media is a United Kingdom based limited company providing e-commerce and marketing solutions. Registered at 12th Floor, 6 New Street Square, London, EC4A 3BF, England. Company number 08197829.
Our Data Protection Officer / GDPR Owner and data protection representatives can be contacted directly here: gdpr@wearesuperb.com
We may collect and process information about you through various means including:
We may collect the following information:
Anonymous tracking data including geographic information utilising
Google Analytics
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Whenever we process data for these purposes we will ensure that we always keep your personal data rights in high regard and take account of these rights. You have the right to object to this processing if you wish. Please bear in mind that if you object this may affect our ability to carry out tasks for your benefit.
We will rely on the following legal bases for processing your personal data:
We may share your personal data with third-party service providers contracted to Superb in the course of dealing with you for the purposes of storage. Any third parties that we may share your data with are obliged to keep your details securely and are only permitted to process your personal data for the specified purpose and in accordance with our instructions. We may share your personal data for the following reasons:
We will not share or sell your data with third parties for marketing purposes.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
HOW WE USE COOKIES
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and all information is strictly anonymous.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages found to be useful and are not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
By continuing to use our site and by using the social media functionality, you consent to the relevant cookies being set on your device. For more information about cookies and how to disable them please visit www.allaboutcookies.org.
Superb will not pass on your personal data to third parties without first obtaining your consent.
Superb will process/store personal data for no longer than is necessary, taking into account the following:
Where you have submitted an enquiry via the website, email or telephone and services are then not proceed, this data will then be deleted with 6 months.
Where you have submitted your CV or other personal data for the purposes of recruitment, this may be stored for up to 6 months. After this time if will be deleted from our systems.
Should you request for your information to be deleted or you decide to leave our services, all information is securely removed entirely from our network within 30 working days, unless we are legally required to keep it.
In some circumstances, we may anonymise your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
All of the above requests will be forwarded on should there be a third party involved in the processing of your personal data. Should you wish to exercise any of the above rights you can do so via email, at the following address: gdpr@wearesuperb.com or alternatively you can write to us at 12th Floor, 6 New Street Square, London, EC4A 3BF.
In the event that you wish to make a complaint about how your personal data is being processed by Superb, or how your complaint has been handled, you have the right to lodge a complaint directly with the supervisory authority and the Superb data protection representatives Data Protection Officer.
The details for each of these contacts are:
Supervisory authority contact details
Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Email: casework@ico.org.uk
Telephone: 0303 123 1113
Data Protection Officer (DPO)] / [GDPR Owner] contact details
Superb Media
12th Floor,
6 New Street Square,
London,
EC4A 3BF.
Email: hello@wearesuperb.com
Telephone: +44 20 3369 2004
At your request, we can confirm what information we hold about you and how it is processed. If we do hold personal data about you, you can request the following information:
All requests must be made in writing and be made clear that it is a subject access request. Upon receiving your request Superb may require you to provide ID to confirm your identity. Superb will accept the following types of ID:
The period for responding will begin once the additional information (ID) has been received.
Our website may contain links to other websites.
Please note that we have no control of websites outside of wearesuperb.com domain.
If you provide information to a website to which we link, we are not responsible for its protection and privacy.