How to provide excellent customer service on social media
When something goes wrong for one of your customers, the first thing they often try to do is contact you…
When something goes wrong for one of your customers, the first thing they often try to do is contact you…
Up until now, Millennials have been seen as the number one social group that all marketers should be looking to…
You may have noticed the mysterious house style icon that has been appearing at the top of your news feed…
Emojis are everywhere. They are now featured so prominently in mainstream culture that last year the Oxford English Dictionary had…
Ah memes. For all of us Social Media buffs, the meme is an inescapable presence and one which we cannot…
Live streaming is everywhere at the moment. Look online at any social network and you will see some sort of…
Keeping consumers engaged with your site and willing to come back for more is an on-going battle. If you win…
We’ve all been there, we come up with a great piece of content for one of our social channels and…
The widespread popularity of Tinder, has meant that its functionality and design is ingrained into the minds of many consumers….
The worst kept secret in eCommerce is now out of the bag- Twitter has abandoned product development on its Buy…
The Twitter Moments feature has been slow to capture imaginations. It does not seem to have a huge amount of…
2016 looks set to be another great year for eCommerce with mobile looking set to take over desktop in terms…